Updated an old post: Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship http://tinyurl.com/2dhpt4c
August 25, 2010
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Updated an old post: Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship http://tinyurl.com/2dhpt4c
Posted by J at 1:34 PM
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